FREQUENTLY ASKED QUESTIONS
We provide a wide range of professional services to meet your needs. We promise to provide every service with a smile, and to your highest level of satisfaction. In the meantime, we will try to answer all of your questions.
Why work with Ichiban Photobooth?
We love our clients! We go above and beyond to make sure that everything is running smoothly and that your guests are having a blast. Our sleek open-air photo booth looks great in any venue. It’s the perfect photo booth for every event: weddings, bridal, and baby showers, corporate, parties, mitzvahs, galas, school dances, or any other special event. When they’re done right, a photo booth can also be how guests keep their memories from the event. They’re exciting and fun for everybody!
Is there a deposit?
Yes! There is a 30% non-refundable deposit to secure your time and date based on your selected package. The remaining balance is due 2 weeks before your event.
What is your cancellation policy?
Any request for a date change must be made 30 days in advance of the original event date. Change is subject to availability and a fee of $50 will be assessed for any date change. We understand that plans sometimes change and our team will do our best to accommodate your request.
What if we wish to extend the rental time during the event?
In the event that you want to rent our booth longer, we will happily accommodate the request with an additional hourly rate of $350.
Is there a travel fee?
There is no charge if the event is within 25 miles of OC, but beyond that distance will incur a travel fee
Are digital copies included in the rental?
Yes! We will provide you with a link to your high-resolution digital photocopies within 24-48 hours of your event.
What colors & sizes are the prints available in?
Your photos are available in color and black + white filters. Our most popular print sizes include the traditional 2” x 6” photo strip as well as a 4” x 6” size.
Can we customize our prints?
Yes! Our print templates are perfect for customizing your event. We can input your logo, and include any color or font to perfectly match the theme of your event. Let us know your ideas and we’ll have our in-house graphics team bring them to life.
Are we limited to the number of photos we can take?
The sky is your limit! You and your guests have unlimited sessions during your rental time
What size are the photo booths?
The Booth stands at approximately 8’ tall fully assembled and approximately 18” in width. Our backdrop is about 8’ x 8’ and with most rental experiences, we also provide a 6’ table to place your props. For these reasons, we require a minimum of a 10' x 10' x 10' covered area within 10' of a standard electrical outlet. Our gear can easily be loaded onto our special rolling bags and fit through a standard doorway or elevator.
What backdrop do you have?
We have a variety of backdrops available. Let us know the theme of your event and we will match your style.
Are props available or should we purchase them ourselves?
All props are included free of charge with each package, but you are more than welcome to use what you already have to fit the theme of your event. Our team will make every effort to provide relevant props for your event.
What are Animated GIFs (Motion Photos)?
Animated GIFs are photos that are combined to create a mini-movie without sound. See the example below. These can be shared just like you would an individual photo. An example is shown below:
What is the Glam Booth feature?
Our glam photo booth filters apply skin-smoothing and eye-enhancing features that will have your guests feel like they are glowing at your event!
What are your spacing and electrical needs?
We require a minimum 10'x10'x10' area within 10 feet of an electrical outlet (3 prongs). We will provide a 10’ extension cord and tape to make sure no one trips on the cord.
Will someone be there to attend to the photo booth?
Yes! Your rental experience includes one of our friendly and professional photo booth attendants. The attendant will set up the booth and will remain with the booth throughout your event to ensure the booth runs smoothly and to answer any questions your guests may have when using the booth
How early will the attendant arrive to set up?
Arrival time will be between 1-1.5 hours before the designated start time.
Are setup and breakdown included in my rental price?
Yes! Your photo booth host will arrive one hour prior to the start of operational time to set up the photo booth. Breakdown occurs after the booths operational time
Are you able to set up outside? Are there any additional fees?
We do not recommend using the photo booth outdoors due to the irregularity of weather/light.
Interested in our services? We’re here to help!
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.
